90-day return requests
For WEHUIAE purchases, email sabrinen9223@hotmail.com within 90 days after delivery to request a change-of-mind return. Provide your order number and identify the items. After notifying us, send the agreed return within 90 days and retain shipment evidence.
Condition and hygiene
Return items with their accessories, clean and without use beyond inspection. For change-of-mind returns, any hygiene-sealed products must remain sealed; opened hygiene-sealed products are excluded. Retain original packaging where reasonably possible. These conditions do not remove rights relating to defective, damaged or incorrect goods.
Instructions and costs
Contact us for the return destination before shipping. Customers pay change-of-mind return postage. Report damaged, leaking or incorrect items separately, with photos where possible, so we can provide appropriate instructions.
Refunds
Eligible returns are refunded after receipt or adequate return evidence. Refunds will be processed as soon as possible, within the legally required period; where no shorter mandatory period applies, no later than 90 days after withdrawal. Mandatory consumer rights prevail over this policy.