The WEHUIAE Subscribe & Save service lets customers arrange recurring deliveries of selected products. Instead of placing a new order each time, enrolled products are renewed automatically according to the schedule presented during purchase.
These terms apply only when you deliberately choose Subscribe & Save. They do not apply to one-time purchases.
Your Subscription Journey
| Stage | What happens |
|---|---|
| Enrollment | You select Subscribe & Save on an eligible product and confirm the recurring terms at checkout. |
| Initial order | Your first payment is collected and the first order enters normal processing. |
| Renewal | A new payment is attempted according to the displayed schedule, generally every 30 days. |
| Fulfillment | Each successfully paid renewal becomes a separate order for processing and shipment. |
| Management | Available subscription settings may let you update, skip, pause, or cancel. |
| Cancellation | Future renewals stop after cancellation takes effect. Previously processed orders remain active. |
What You Agree to When Subscribing
By completing a subscription purchase, you confirm that:
- You selected the recurring-purchase option voluntarily.
- You reviewed the product, quantity, price, discount, and frequency.
- You authorize WEHUIAE and its payment providers to store the necessary payment credentials securely.
- You authorize automatic charges for future renewal orders.
- The subscription will continue until you cancel it or WEHUIAE ends it.
Failure to deselect an option will not be treated as consent where affirmative consent is required by law.
Subscribe & Save Pricing
Eligible products may display a 10% Subscribe & Save discount. The applicable price and discount will be shown before you complete checkout.
The subscription discount applies only to qualifying recurring products. It may not be combined with bundle pricing, limited-time promotions, coupon codes, gifts, or other discounts unless the offer specifically allows it.
Your renewal total may include:
- The recurring product price
- Shipping charges, when applicable
- Sales tax or other required taxes
- Adjustments caused by product or quantity changes
Prices, discounts, shipping charges, and taxes may change. When required by applicable law, WEHUIAE will provide notice before a material change is applied to an upcoming renewal.
The 30-Day Schedule
Subscriptions may be scheduled to renew approximately every 30 days, as displayed on the applicable product page.
The recurring schedule determines when the next order is created. It does not guarantee that the package will arrive exactly 30 days after the previous delivery.
Processing time, weekends, holidays, product availability, destination, and carrier conditions may affect the actual shipment and delivery dates.
Before Each Renewal
Please review and update your subscription information before the next scheduled payment.
In particular, confirm that the following remain correct:
- Product selection
- Quantity
- Shipping address
- Billing address
- Payment method
- Contact email address
Changes submitted after a renewal payment has been authorized may not apply to the current order.
Updating information elsewhere in your WEHUIAE account may not automatically update an existing subscription. Check the information saved specifically for the subscription.
Available Subscription Controls
Depending on the product and subscription platform, your management options may include:
Change
Update an eligible product, quantity, address, or payment method.
Skip
Prevent one upcoming renewal from being processed while keeping later renewals active.
Pause
Temporarily stop recurring orders until you choose to resume the subscription.
Cancel
End future renewals and recurring charges.
Some options may not be available for every product. If you cannot complete a change online, contact customer service at sabrinen9223@hotmail.com.
Cancellation Timing
You may cancel an active subscription at any time.
For cancellation to prevent the next recurring charge, it must be completed before that charge is processed. Submit cancellation requests as early as possible before the upcoming renewal date.
Cancellation applies only to future renewals. It will not automatically stop an order that has already:
- Been charged
- Received an order number
- Entered processing
- Been prepared for shipment
- Been dispatched
A processed order must be handled separately under the applicable cancellation, return, or refund rules.
After You Cancel
When cancellation is successfully completed:
- No further subscription renewals should be created.
- Your previous orders will remain in your order history.
- Existing shipments will continue unless separately canceled.
- Completed payments will not automatically be refunded.
- Transactional messages about existing orders may still be sent.
If you want to use Subscribe & Save again later, you may need to create a new subscription. The price and promotional terms available at that time may be different.
Unsuccessful Renewal Payments
When a renewal payment fails, WEHUIAE or its payment processor may make additional attempts to collect the payment.
You may receive a request to replace or update the payment method. Until payment succeeds, the related order may be delayed, skipped, suspended, or canceled.
Common reasons for payment failure include:
- An expired payment card
- Insufficient funds
- Incorrect billing details
- A replaced or canceled card
- Bank security restrictions
- Payment-provider rejection
WEHUIAE cannot guarantee shipment of a renewal order until payment has been successfully completed.
Product Availability
If a subscribed product becomes unavailable, discontinued, restricted, or cannot be shipped to your destination, WEHUIAE may delay, skip, or cancel the affected renewal.
We will not substitute a materially different product without appropriate notice or consent. If a renewal payment was collected for an order that cannot be fulfilled, the affected amount will be handled according to the applicable refund process.
Returns from Recurring Orders
A subscription order is not excluded from WEHUIAE’s general return policy merely because it was created automatically.
For eligible products, a change-of-mind return request may be submitted within 90 days after delivery by emailing sabrinen9223@hotmail.com.
Include:
- Your order number
- The subscribed product
- The quantity being returned
- The reason for the return
- Photographs when the product is damaged, leaking, defective, or incorrect
Wait for the return destination and instructions before sending the product.
Return Condition and Costs
Change-of-mind returns should be clean, complete, and unused beyond what is reasonably necessary to inspect the product. Accessories should be included, and original packaging should be retained where reasonably possible.
Products supplied with a hygiene seal must remain sealed to qualify for a change-of-mind return. Opened hygiene-sealed products are generally excluded.
Customers are responsible for change-of-mind return postage. Different instructions may apply when a product arrives damaged, leaking, defective, or incorrect.
Canceling a subscription does not create a return request. These are separate actions and must be completed separately.
Renewal and Service Messages
WEHUIAE may send non-promotional communications needed to administer the subscription, including:
- Subscription confirmations
- Upcoming renewal notices
- Payment receipts
- Failed-payment alerts
- Address or payment update requests
- Shipping notifications
- Change confirmations
- Cancellation confirmations
- Important changes to subscription terms
These service messages may still be sent even if you opt out of promotional marketing emails.
Help With Your Subscription
For changes, payment questions, skipped deliveries, cancellation requests, or return assistance, contact:
Email: sabrinen9223@hotmail.com
Store: https://wehuiae.com
When contacting support, provide the email address used at checkout and the relevant order number. Do not send passwords, complete card numbers, security codes, or other sensitive financial information by email.